Kaizen Academy SMS Terms & Conditions

These SMS Terms & Conditions (“SMS Terms”) govern the text messaging services provided by Kaizen Academy (“Kaizen Academy,” “we,” “us,” or “our”).

By providing your mobile phone number and affirmatively consenting to receive text messages from Kaizen Academy, you agree to these SMS Terms.

1. SMS Program Description

Kaizen Academy uses SMS text messaging to communicate with prospective and current members regarding our Brazilian Jiu Jitsu, Muay Thai, and other martial arts programs and related services.

Messages may include:

• Responses to inquiries submitted through our website or other contact channels;
• Follow-up messages regarding classes or programs you have expressed interest in;
• Trial class scheduling and appointment confirmations;
• Reminders or updates relating to a scheduled trial or appointment;
• Information about class times, availability, and registration;
• Responses to questions or requests for information;
• Membership-related communications; and

Message frequency may vary depending on your interactions with Kaizen Academy and the communications you have requested.

2. How You Opt In

You may opt in to receive SMS messages from Kaizen Academy by affirmatively providing your mobile phone number and consenting to receive text messages.

Depending on the method of inquiry, consent may be provided through:

1. An online contact, inquiry, or trial registration form on the Kaizen Academy website at https://www.trainatkaizen.com;
2. A written or electronic trial or inquiry form completed at Kaizen Academy;
3. An in-person inquiry where you provide your mobile phone number and affirmatively agree to receive text messages; or
4. Another Kaizen Academy registration or communication process that clearly states that you are consenting to receive SMS messages.

Where electronic or written consent is collected, Kaizen Academy may maintain records of the phone number, consent, date/time, source, and applicable consent language for compliance and recordkeeping purposes.

Providing consent to receive SMS messages is not a condition of purchasing any goods or services from Kaizen Academy.

You should only provide a mobile phone number for which you are the authorized user or subscriber.

3. Types of Messages

By opting in, you agree that Kaizen Academy may send you text messages relating to your inquiry, requested information, trial class, appointment, classes, membership, and other Kaizen Academy services.

4. Message Frequency

Message frequency varies based on your interaction with Kaizen Academy, including inquiries, trial scheduling, appointments, and membership-related activity.

Kaizen Academy does not guarantee a specific number of messages per month or week.

5. Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply to SMS messages sent to or received from Kaizen Academy.

Kaizen Academy does not control or determine charges imposed by your wireless carrier.

6. How to Opt Out

You may stop receiving Kaizen Academy SMS messages at any time.

To unsubscribe, reply STOP to any Kaizen Academy text message.

After you send STOP, Kaizen Academy will send a confirmation message and will not send additional SMS messages to that number unless you subsequently opt back in, except where otherwise permitted or required by applicable law.

You may also contact Kaizen Academy directly to request assistance with SMS communications.

7. Rejoining the SMS Program

If you previously opted out and later wish to receive SMS messages again, you may opt in again through an available Kaizen Academy enrollment or inquiry process or by following instructions provided by Kaizen Academy.

8. Help

For assistance with Kaizen Academy SMS messages, reply HELP to a Kaizen Academy text message or contact Kaizen Academy at:

Phone: 424-299-1563

You may also contact Kaizen Academy through the contact information provided on our website.

9. Supported Carriers

SMS service may not be available on all mobile devices or through all wireless carriers. Kaizen Academy does not guarantee that SMS messages will be successfully delivered by every carrier or to every mobile device.

Wireless carriers are not liable for delayed or undelivered messages.

10. Privacy

Kaizen Academy respects your privacy. Information collected through our SMS program, including your mobile phone number and SMS consent information, will be handled in accordance with our Privacy Policy.

Kaizen Academy will not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing purposes.

11. Changes to These SMS Terms

Kaizen Academy may update these SMS Terms from time to time. Any changes will be posted on this page with an updated effective date.

Your continued participation in the SMS program after changes are posted constitutes acceptance of the updated SMS Terms, to the extent permitted by applicable law.

12. Contact Information

Kaizen Academy
Venice, California
Phone: 424-299-1563
Website: trainatkaizen.com

If you have questions regarding these SMS Terms or the Kaizen Academy SMS program, please contact Kaizen Academy using the information above.